New Articles – Business Administration and Management

Soft total quality management and employee performance: The resonant effect of leader narcissism

Ha Thu Nguyen, Anh Thi Tu Le, Anh Chi Phan

Stemming from the purpose of exploring the changes made by narcissism in the context of hospitality enterprises with total quality management (TQM) implementation, this study proposes a multi-level analytical framework taking into account the moderating effect of leader narcissism on the relationship between soft TQM practices and employee performance on the basis of the abilities, motivations, opportunities framework and the social information processing theory. The analysis of survey data…

DOI (& full text): doi.org/10.15240/tul/001/2025-5-005 more

Assessment of the development potential of the tourism industry in Czechia on the basis of smart specialization

Tetiana But, Tetiana Pulina, Olha Bielan, Veronika Zidova

The tourism industry is constantly evolving and requires the introduction of the latest technologies and development tools, such as smart specialization, which contributes to the economic development of countries, the welfare of the population, and an increase in foreign Exchange earnings. The aim of the article is to assess the potential for the development of the Czech tourism industry on the basis of smart specialization using the integral indicator of smart specialization potential. The…

DOI (& full text): doi.org/10.15240/tul/001/2025-1-008 more

Towards sporadic demand stock management based on simulation with single reorder point estimation

Katerina Huskova, Petra Kasparova, Jakub Dyntar

The goal of this paper is to decide whether bootstrapping and/or linear regression are suitable to estimate an initial reorder point in sporadic demand stock management based on past stock movement simulation (PSMS) in combination with neighborhood search-oriented optimization. Thus, we randomly generate demand data including 20–80% zero demand periods and simulate continuous review, fixed order quantity inventory control policy (R, Q) for 4 different arrangements of PSMS combined with local…

DOI (& full text): doi.org/10.15240/tul/001/2025-5-002 more

How and why does inner resignation (quiet quitting) impact service innovation behavior? A moderator role of ethical leadership

Ferda Ustun, Ayse Ipek Koca Balli, Erdinc Balli

Tourism enterprises are labor-intensive, and the service innovation behavior of employees plays an important role in keeping these enterprises ahead of their competitors. Inner resignation (IR) is a relatively new concept in organizational life, and it is a situation that should be prevented due to its negative impact on the organization. In this study, the moderating role of ethical leadership (EL) in reducing the negative effect of inner resignation on service Innovation behavior (SIB) was…

DOI (& full text): doi.org/10.15240/tul/001/2024-5-018 more

Key factors influencing the implementation of virtual reality in employee training

Monika Kristl Volfova, Dana Egerova

Virtual reality (VR) is rapidly becoming more popular and accessible. With the growing popularity of its use in the corporate sphere, there are already a number of publications that focus on adapting this modern technology to employee training. Unfortunately, they only focus on certain areas and lack a comprehensive view. This study focused on this research gap and is one of the first (and in the Czech Republic, the very first) studies investigating the key factors influencing the…

DOI (& full text): doi.org/10.15240/tul/001/2024-5-022 more