DEMOTIVATION OF MEDICAL STAFF IN THE SELECTED HEALTH FACILITY IN SLOVAKIA

The biggest challenges for today’s businesses and facilities in ministries (health, education, defence, police, etc.) are to constantly increase their effectiveness. The quality and efficiency of each business are above all quality employees. They should be as satisfied and motivated as possible to their work performance. This requires careful and funded leadership by properly prepared and carefully considered managers. Providing excellent employee work performance is beneficial to the enterprise/organization and workers themselves. Nowadays, when employees are an integral part of a knowledge-based business/organization, there is a progress that cannot be achieved without development of the workforce. Although educated people work in the healthcare facility under investigation, it is not always possible to achieve a synergy effect based on excellent work performance and successful system management of the given healthcare facility. Managerial readiness and knowledge of factors affecting employee satisfaction and motivation enables them to prepare an appropriate incentive program that can influence the behaviour of individuals or workgroups towards to develop and effectively use the potential of employees, their responsible and quality work, considering their personal goals, and also the interest in the entire facility. Motivation/demotivation of healthcare personnel are frequently discussed issue in relation to healthcare policy making and overall health performance. The quality of health care and the performance of healthcare providers depend not only on the level of education, but also on the willingness and motivation of healthcare professionals. Even in a relatively stable environment, it is necessary to examine what contributes to the motivation of individual workers and what their behavioural patterns are. While motivation is generally paid great attention, in the healthcare system, research is mainly carried out on its performance and relatively few studies relate only to the field of motivation of healthcare professionals. The authors’ ambition is to present research on this topic and to introduce some measures that could contribute to improving the motivation systém of healthcare personnel in Slovakia. In a sense, we have tried to briefly compare the similarity of the system of healthcare motivation in Slovakia to systems in selected, mainly developed countries.