AN ANALYSIS OF FACTORS INFLUENCING EMPLOYEE JOB SATISFACTION IN A PUBLIC SECTOR

Public enterprises can only be successful when they base their business strategy and their organizational processes on the satisfaction of their employees. The subject of this research is an analysis of job satisfaction in public sector in Belgrade region in two independent time periods (in 2017 and 2010). The aim of the research was to analyse whether the salary, cooperation with closest associates, and possibility of promotion, remuneration policy, cooperation and good relationships with superiors and nature of the job are directly and positively associated with total job satisfaction. The recent study in 2017 was carried out on 508 public employees on lower positions of leading public sector enterpises. The data was analysed by correlation and regression analysis in the statistical software package SPSS. In the last seven years, the increase in job satisfaction in regard to satisfaction with salaries, the promotion on a hierarchical scale, remuneration policy and the nature of the job, has been observed. On the other hand, the results show that the employees’ satisfaction with cooperation with their closest associates or cooperation and relations with superiors has not been improved. Considering the results of the data, the researchers are able to draw a conclusion which is also consistent with the prevous research, that the analysed factors have a direct and positive influence on the job satisfaction. The conclusions point out that employee job satisfaction analysis can be a powerful tool to enhance organizational performance as well as guidance for the knowledgeable allocation of resources. This study contributes to the analysis of job satisfaction in public sector, which has not been investigated enough, as opposed to job satisfaction in private, for-profit corporations.